TERMS & CONDITIONS

1) VALIDITY
Package rates are valid from 01 July 2006 to 31 March 2007 unless otherwise indicated.

2) RATES & PRICES

2.1 All prices quoted are nett in Malaysian Ringgit (inclusive of 10% service charge and 5% government tax) unless otherwise stated. They are non-commissionable.

2.2 A conversion rate of MYR 1.00 = SGD 0.47 will be adopted. Subject to the change in its foreign exchange system, Siam Express reserves the right to amend the conversion rate accordingly.

2.3 All rates are based on per person and only applicable if reservations and payments are made through Siam Express Pte Ltd. All package rates are based on pre-booked services.

3) PAYMENT TERM

3.1 Unless credit facility has been granted, we require full pre-payment 14-days before date of arrival. Failing which, passengers will be required to settle all payment directly to Siam Express.

3.2 Payment can be made via bank draft or telegraphic transfer to the following accounts. Bank charges incurred shall be borne by payer. Any short payment due to incurred bank charges, Siam Express reserves the right to charge an additional MYR 215.00, over & above the total invoice amount.

4) CANCELLATION / NO SHOW POLICY

4.1 In case of cancellation or no show, a cancellation charge will be levied as follows.

• No Show - 100% charge will apply
  
• Less than 7 working days - 100% charge shall apply
  
• Less than 14 - 8 working days - 50% charge shall apply

4.2 Siam Express must be notified in writing of any cancellation via email or fax. A notice is only considered to have been served when an acknowledgement by Siam Express is obtained.

5) OTHERS

5.1 Minimum stay of 4 Days and 3 Nights is required.

5.2 Confirmation of all services is subject to availability and must be confirmed in writing from Siam Express.

5.3 No refund, in full or in part, will be given for services included in the programme that is not utilised.

5.4 Siam Express reserves the rights to assign the type of vehicle used at our discretion. Siam Express reserves the rights to change, amend or withdraw part or whole programme at our discretion.

5.5 Passport must have minimum six months validity before arrival in Malaysia. Visa may be required for nationals of some countries. Please check with the Malaysia Embassy/Consulate in your country. Countries that require advance visa application, please ensure that this is completed prior to arrival in Malaysia.

5.6 Gratuities are not included and should be paid directly to driver/guide at the end of the tour/journey if your clients are pleased with their service.

6) RESPONSIBILITY

Siam Express Pte Ltd is acting as a ground-handling agent, assume no responsibility for liability in respect to service of any conveyance or hotel used. Neither will we be made responsible for any act, error or omission or any injury, loss, accident, delay, or irregularity which may be occasioned by any reason. In the event that it becomes necessary or advisable for the comfort and well being of the passengers or for any reason whatsoever, to alter the arrangements, such alteration may be made without penalty to Siam Express. Additional expenses, if any, shall be borne by the passengers. Conversely, refund will be made by Siam Express through our overseas operators to passengers if any saving is effected as a result of the alteration. Siam Express will not be responsible for loss tickets, coupons or any adverse weather conditions. Siam Express reserves the right to withdraw or cancel the package should conditions warrant.

7) LIABLITY

Siam Express hereby acknowledge on behalf of all its agents and passengers, that each person enters the premises of its contractors (not limited to hotels, public facilities, attractions) at his/her own risk and must deemed to take the premises with everything hereon as he/she finds it with notice of the nature, condition and state hereof including the fact that no amount of precautionary measures can completely avoid the risk of SARS infection or any other infectious diseases. No person shall have or make any claim against Siam Express or its employees, contractors, agents whether for any damage, losses, costs or expenses or otherwise (Losses) that may be occasioned (whether arising out of, related to or in connection with SARS or any other infectious diseases) whether or not such Losses are in any way whatsoever due to any act, breach of duty, default and/or omission on the part of Siam Express and its employees; or on the part of its agents and contractors or their respective employees. You shall indemnify and hold harmless Siam Express in respect of any and all such claims made by your employees, agents, families, contractors and customers.

8) GOVERNING LAW

The terms of this contract shall be interpreted in accordance with the law of Singapore as that law is construed and amended from time to time and any action in conjunction with this contract shall be brought in the Singapore court having jurisdiction.